Fare terms and conditions

Fare terms and conditions applicable for different cabin classes:

Class
Terms and Conditions
Last Minute (CL)

Name change: not permitted.

Date change: not permitted.

Cancellation: not permitted.

Promotional (CP)

Name change: not permitted.

Date change: not permitted.

Cancellation: not permitted.

Economy (CE)

Name change: not permitted.

Date change: permitted up to 21 days before departure with a fee of EUR 100. Not permitted in the event of no-show. If the new booking results in a lower fare, no refund shall be given for the difference in fare. If the new booking results in a higher fare, the difference in fare shall be charged, along with the fee for the change.

Cancellation: not permitted.

Standard (CS)

Name change: not permitted.

Date change: permitted up to 10 days before departure with a fee of EUR 100. Not permitted in the event of no-show. If the new booking results in a lower fare, no refund shall be given for the difference in fare. If the new booking results in a higher fare, the difference in fare shall be charged, along with the fee for the change.

Cancellation: not permitted.

Flexible (CF)

Name change: not permitted.

Date change: permitted before departure with a fee of EUR 100. If the new booking results in a lower fare, no refund shall be given for the difference in fare. If the new booking results in a higher fare, the difference in fare shall be charged, along with the fee for the change.

Cancellation: permitted up to 21 days before departure with a fee of EUR 120 per person. No refund is permitted in the event of no-show.

Flexible Plus (CF+)

Name change: not permitted.

Date change: permitted before departure with a fee of EUR 100. If the new booking results in a lower fare, no refund shall be given for the difference in fare. If the new booking results in a higher fare, the difference in fare shall be charged, along with the fee for the change.

Cancellation: permitted up to 10 days before departure with a penalty of EUR 120 per person. No refund is permitted in the event of no-show.

Full (CY)

Name change: not permitted.

Date change: permitted before departure. If the new booking results in a lower fare, no refund shall be given for the difference in fare. If the new booking results in a higher fare, the difference in fare shall be charged, along with the fee for the change.

Cancellation: permitted before departure. No refund is allowed in the event of no-show.

Under no circumstances are handling fees refundable.
You may only modify your booking if the fare permits you to do so. This modification must be at least in the same class as you originally booked and in no case may it imply a reduction in the initial price of the booking. If there are no seats available in that class, the modification must always be at a higher fare by paying the difference in fare plus the corresponding fee.